Just got back from a excellent weekend in London. The weekend included watching Harry Potter and the Half Blood Prince on a 3d Imax screen (very impressive), going to the Royal Haymarket Theater for the play “Waiting for Godot” with Patrick Stewart and Ian Mc Kellen (I even got two autographs by Sir “Gandalf” Ian Mc Kellen himself!).
But after this superb weekend I think Lufhansa actually deserves a little bragging!
I was booked on a flight to London from Linz via Frankfurt on Friday. Around 9 am I was informed via SMS that the flight was cancled, but after a short phonecall I was booked on a different flight via Munich instead. Eventually had to leave two hours later from Linz and actually arrived at the same time in London as initially planned. The original flight would have included a 2,5 hour stop over in Frankfurt that I wasn’t looking forward to anyway. After I checked my luggage at the airport in Linz I even got a free lunch from the Lufthansa staff. Very nice way to start the trip to London!
But it even got better today when I arrived in Frankfurt! My flight to Linz was overbooked and Lufthansa looked for people who would fly via Munich instead. Without any hesitation I volunteered and got a 250 Euro cheque that I can cash in anywhere in the world. The delay was only minor and I got to Linz about 1,5 hours later then originally planed as.
So to sum it up: The Lufthansa flight was about 30 euro more expensive than Ryan Air would have cost me – not counting in the fact thats its much cheaper to take the Picadilly line rather then the not so cheap Stanstead Express. Considering the service I experienced the past few days, that was more then worth it :-)! I’ve heard horror stories what can actually happen if Ryan Air cancel your flight, but when Lufthansa cancels a flight it puts a big grin on my face :-)!
Oh and finally: a very big “Thank You” to Michael and Sally, my wonderfull hosts for the past few days!